Position Description
The Business Systems Analyst, working with the Finance and Operations Administrator, will be a lead contributor with the implementation, stabilization, and postproduction support of UKG Telestaff / Workforce Management (scheduling systems).
- Contribute to defining system requirements, conducting gap analysis, and identifying feasible solutions that meet defined business objectives.
- Perform needs analysis, customization, testing, implementation, and support.
- Collaborate with stakeholders to translate business needs into systems requirements.
- Work at a high level within a team, considering the implications of technology applications to the current and future business environment.
- Remain knowledgeable about the configuration and ongoing system support of UKG Telestaff / WFM
- Be a technical resource related to integrations, networking, and security.
- Contribute to perpetual end-user training and change management.
- Other duties as assigned.
Basic Qualifications
- Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills
- Previous system support, implementation, and experience with UKG.
- Previous experience with PeopleSoft payroll systems.
- Familiar with police operations, including scheduling, dispatch, and police details.
- Familiar with Human Resources and Payroll Processes
- Four years’ post-secondary education or relevant work experience.
- Proven ability to handle sensitive data with discretion.
- Solid communication and organizational skills.
- Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.
- Ability and willingness to train and mentor others.
- Ability to multi-task.
Working Conditions
- Work is performed in an office setting
- This position will be based at our campus in Cambridge, Massachusetts. Our office currently operates on a hybrid schedule, with a minimum of three days per week spent in the office and the remainder working from home. However, this arrangement may change.
- Complying with the office’s work location requirements is a condition of continued employment.
Additional Information
- Harvard University cannot provide Visa sponsorship for this position.
- Please provide a cover letter with your application.
Work Format Details
This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Information Technology
Department Office Location
USA - MA - Cambridge
Job Code
I0857P IT Business Analysis Prfss III
Work Format
Hybrid (partially on-site, partially remote)
Department
Harvard University Police Department
Union
00 - Non Union, Exempt or Temporary
Pre-Employment Screening
Education, Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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