Places orders and manages renewals online and via other systems as appropriate for materials in a variety of languages and formats, following bibliographers’/selectors’ directives regarding materials and fund assignments.
Acts as a liaison with other related library units within or outside the University.
Processes shipments of new materials in a variety of formats, languages, and scripts, by receiving monograph and serial items, checking for accuracy and missing items, verifying accuracy of vendor invoices and issuing payments in online systems, paying careful attention to funding sources as designated by bibliographers and collection development librarians.
Researches complex/variant bibliographic and related data in catalogs and online databases for the purpose of ordering, receiving and cataloging material and updating bibliographic information in library systems.
Creates, edits and reviews bibliographic, holdings, and item records for material in all formats and multiple languages according to established guidelines, including creating prediction patterns for serial titles, as appropriate.
Works on resolution of complex order, receipt, invoice, bibliographic and holdings problems.
Places orders for time-sensitive materials and follows up with priority processing, including expedited copy cataloging.
Processes invoices using a variety of payment methods, including PCard, electronic funds transfers, and foreign wire payments, including any initial setup or maintenance of established vendors in the University procurement system.
Initiates routine and special claims and takes other corrective action for problem titles as needed.
Provides end processing for some serial items.
Participates in monitoring acquisitions ticketing systems, including group email accounts
May place standing orders.
May run reports for bibliographers and collection development librarians and for the unit as needed.
Secures public performance rights for classroom viewing and/or library presentations of DVDs at the point of order.
Communicates with vendors, publishers, bibliographers and financial personnel; conducts professional correspondence when needed to solve problems or follow up on orders, including invoice payment issues.
Participates in monitoring of vendor performance.
Maintains the privacy of patron records and protects high risk/confidential information contained in University records.
Serves as a principal source of information on established policies and procedures for library patrons and staff.
Works according to changing daily priorities, demonstrates flexibility and the ability to shift between multiple tasks effectively.
Suggests innovations and generates ideas for improving workflows and creating efficiencies.
Serves as a principal source of information on the unit’s established technical/professional and administrative policies and procedures.
Ensures responsible financial management, tracking expenses, and following Harvard University’s financial policies, procedures, and protocols. In partnership with HL Finance, ensure accountability and compliance with fiduciary requirements.
May contribute to or oversee special projects, including documentation, training and statistics.
May assist in hiring, training, scheduling and distributing work of other staff or student workers
Assists with maintaining procedural documentation for the unit.
Participates in unit-wide planning and implementation of new policies and procedures.
Contributes to overall goals of the department as appropriate.
