Date Posted:

2024-12-16

Country:

United States of America

Location:

UT68: Corporate 1 Farm Springs Road, Farmington, CT, 06034 USA

Position Role Type:

Remote

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join RTX:

The UX Designer plays a critical role in the overall success of our global digital shared services experience (Enterprise Services, Payroll, HR, Travel & Expense, etc.) at RTX. This role will design simple, easy, and human experiences in a variety of portals - primarily in the ServiceNow environment.

What You Will Do

Focus on the look, feel, operation, user experience and functionality of applications and experiences developed on the ServiceNow platform.
Conduct user research to better understand our customers’ pain points, including focus groups, surveys, and interviews.
Drive UX projects from start to finish: lead client intake, right-size with a flexible approach, conduct research, develop insights, design, test, launch, and iterate.
Develop personas, journey maps, etc. to better understand the global experience and make impactful change.
Work closely with SNOW process owners, developers, and stakeholder to prototype new or build the UX/UI of existing ServiceNow experiences.
Create new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs.
Perform usability studies and testing, including interviews and analysis, tree testing, card sorting, etc.
Craft visuals that help illustrate and help reinforce storytelling from end-to-end.
Partner with the SNOW Delivery team to enhance our existing taxonomy and information architecture.

Qualifications You Must Have

Typically requires a Bachelors Degree in Computer Science, Engineering, Human-Computer Interaction, Visual Design, or other related fields, and a minimum of 5 years of prior relevant experience, or relevant work experience in lieu of a degree.
Minimum 5 years of applicable work experience as a UX/UI Designer
Previous experience with user-centered design principles, UI design, and information organization.
Experience with UX design tools, specifically Figma
Previous experience with user testing and usability analysis.
Previous experience with UX Content design, including taxonomy and information architecture.
Previous experience designing in the ServiceNow platform, specifically in HRSD / ECPro.

Qualifications We Prefer

Ability to analyze data, identify key insights, and develop effective solutions; proven track record of applying critical thinking to make informed decisions that drive business outcomes and resolve challenges efficiently.
Strong interpersonal skills with the ability to work collaboratively in a team environment and build positive relationships with colleagues, clients, and stakeholders.

Location

Remote; this role is eligible for remote however, must be performed in one of the U.S 50 states, excluding U.S territories.
If local to Farmington, CT, Charlotte, NC, Cedar Rapids, IA, or Dallas, TX, hybrid or onsite may be requested. Hybrid employees work both onsite and offsite, regularly.

What We Offer

Robust total rewards package with compensation;
Healthcare, Wellness, Retirement
Work/Life Benefits
Career Development and Recognition Programs
Parental (including paternal) leave
Flexible Work Schedules
Achievement Awards
Educational Assistance
Child/Adult backup Care
+many other great benefits

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications

To qualify for the RTX Re-Empower Program, candidates should:

Be on a career break of one or more year at time of application
Have prior experience in functional area of interest
Have interest in returning in either a full-time or part-time position

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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UX Designer (Remote)

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