Join Us – as we pursue our VISION of becoming one of the world’s top 5 restaurant companies, and our MISSION to serve great tasting food, bringing the joy of eating to everyone!

Three Global Employer Excellence Awards

Gallup Exceptional Workplace Award (2020, 2023 & 2024)
Forbes' List of the World's Best Employers
Forbes' List of the World's Top Female Friendly Companies

And declared America’s “best chain fried chicken” by Vox Media’s food website Eater.

Jollibee Group North America belongs to the JOLLIBEE GROUP - listed in TIME Magazine as one of the ‘World’s Best Companies in 2023’. JOLLIBEE is ranked as ‘Second Fastest-Growing and Fifth Strongest Restaurant Brand in the World’ by Brand Finance, the world’s leading independent brand valuation agency.

JOLLIBEE – the flagship global brand within the Jollibee Group’s extensive portfolio of 18 brands has 1,668 locations across 17 countries as of January 2024.

Jollibee Group North America is seeking a highly motivated, team-oriented and detail-focused CONTINUOUS IMPROVEMENT ANALYST (BOH) to drive continuous improvement initiatives across the store kitchen and back-of-house operations. This involves identifying inefficiencies, implementing best practices, and leading process improvements to enhance operational performance, reduce waste, improve food quality, and increase overall kitchen productivity. S/he will collaborate with production teams, and the operational excellence team to create and execute solutions that align with the brand’s goals for operational excellence.

Why Join JOLLIBEE GROUP NORTH AMERICA?

We are a stable and fast-growing food service company operating in North America, with a great work culture, a compelling Mission, Vision & Values, and a work environment of family spirit & fun!

We value our team and offer:

Excellent training & career advancement opportunities
Continuous & intentional Learning & Development
Strong family values & culture
Excellent Benefits (Health / Financial / Work-Life):

o Health Benefits (Medical, Dental, Vision, Voluntary Benefits, HSA, FSA)

o 401 (k) Match (up to 100%)

o Job growth opportunities (Management Development Program, Career Pathing & Succession Planning)

o Paid Leaves

o Paid Life Insurance

o Employee Discounts

o Meal Privileges

o Potential for Annual Merit Increase and Performance Bonus

o And other employee perks!

CURRENTLY ON HYBRID WORK SETUP.

JOB REQUIREMENTS

· Bachelor’s degree in Hospitality Management, Business Administration, Operations Management, or a related field, or equivalent work experience in a similar job/role.

· At least five (3) years of experience in kitchen operations or back-of-house roles, with at least 2 years in a team lead or continuous improvement-focused position in the restaurant or hospitality industry.

· Proven track record of experience in process improvement, particularly in a kitchen or foodservice environment.

· Strong understanding of Lean principles and Six Sigma methodologies.

· Experience with data analysis to drive improvements in kitchen operations and performance metrics, or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved.

· 30% travel within North America.

THIS JOB IS FOR IMMEDIATE PLACEMENT.

APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.

This Company is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $70,400.00 - $74,160.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

Monday to Friday

Education:

Bachelor's (Preferred)

Experience:

Microsoft Excel: 2 years (Required)
Restaurant Operating System Process Improvement: 3 years (Required)
Process Improvement (BOH- Restaurant/Hospitality): 3 years (Required)

Ability to Commute:

West Covina, CA 91791 (Required)

Ability to Relocate:

West Covina, CA 91791: Relocate before starting work (Required)

Willingness to travel:

25% (Required)

Work Location: Hybrid remote in West Covina, CA 91791

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Continuous Improvement Analyst (BOH)

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