Great opportunity for a highly motivated person who possesses a second language and an excellent understanding of the revenue cycle process to work in a fast paced, friendly and rewarding role. The successful applicant will obtain reimbursement from international patients and insurance companies for outstanding hospital invoices. Full training is given. Flexible work schedule allowing work remote and in Office. Excellent prospects for growth. Fluency in English and second language a must. Job Duties: • Collecting medical invoices from insurance companies and patients who are international visitors to the USA. • Make outbound calls and send written correspondence to insurance/patients. • Use Industry knowledge to negotiate quick payments and higher settlements with both insurers and patients. (full training will be given) • Obtain payments from uninsured patients. • Develop relationships with international insurance companies in order to resolve invoices successfully. • Apply revenue cycle knowledge and experience to set priorities and manage workload. • Meet monthly billing/collection targets set by management on a monthly basis. • Consistently meet key performance indicators set by company management to ensure productivity. • Maintain and notate all account activity accurately. • Understand the whole international medical billing /collection process. • Comply with all relevant legislation such as HIPAA, FDCPA etc Skills/qualifications needed • Excellent written/spoken English and second language • At least 5 years experience of Medical billing/collections, preferably in a managerial role. • 2 years experience of the Medical billing/collections revenue cycle. • High level of integrity. • Self-management skills are a must- Ability to manage time effectively, to set priorities independently, and stay organized while working remotely without constant supervision. • Responsible and capable of performing in a remote environment independently. • Tolerant, courteous and excellent customer service/ telephone skills • Willingness and ability to learn as full training will be given • Problem solving skills/ Negotiation skills • Ability to adhere to industry guidelines whilst still achieving individual targets, HIPAA and FDCPA • Target orientated. • Attention to detail Benefits • Basic salary Estimated earnings between min $55,000.00 to $80,000.00 depending on experience and ability. Salary negotiable. • Company healthcare plan • 10 days paid holiday plus 5 paid sick days • Yearly salary performance review. • 401K
IQC is a market leader in international billing and collection services for healthcare organizations across the USA. We are the preferred choice for USA healthcare organizations in terms of maximizing & expediting international patient revenue.
