Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

This position oversees caregiver entry associates who are responsible for reviewing new hire packets for all caregivers (co-employment and FEA), working with the program office team to correct mistakes, and inputting the completed packets into our systems of record. They report all employee demographic and pay information, process pay selection information, and communicate with payroll coordinators and data entry teams to resolve any setup issues that could delay payment of services.

JOB DUTIES

Oversee day to day processing of all caregiver new hire packets
Promote cohesiveness in the office environment
Support day-to-day operations and client advocacy
Collaborate with stakeholders regarding the delivery of services
Comfortable with public speaking
Effective written and verbal communication
Oversee compliance with applicable legal requirements, standards, policies, and procedures
Oversee advanced reporting
Demonstrate dependability
Demonstrate effective problem-solving and decision-making skills
Exhibit computer efficiency
Identify and implement process improvement efforts
Oversee special projects
Maintain necessary skills and knowledge to coordinate workflow
Market services to referral sources
Participate in, and assign, professional development and training activities
Prioritize and multitask effectively
Provide excellent customer service to internal and external clients
Recruit, hire, train, and supervise employees
Implement new processes and procedures to improve efficiency
Troubleshoot and resolve issues with caregiver new hire packets
Resolve escalated complaints from internal and external clients
Other duties as assigned

QUALIFICATIONS

Associate’s Degree preferred
2-4 years previous office experience preferred
Combination of education and experience
2 years leadership experience preferred
Employees must provide their own reliable internet if working a remote/hybrid position

The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WHAT'S IN IT FOR YOUWhen you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.As a Consumer Direct Care Network team member you will receive:

A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

Medical, Dental, and Vision Insurance
Accrued Vacation with no waiting period
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time with no waiting period
Instant Earnings Option
401(k) Retirement plan
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance

WHO WE AREConsumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Schedule:

8 hour shift

Work Location: Hybrid remote in Missoula, MT 59808

Consumer Direct Care Network

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